Terms of Use

Updated on: April 27, 2026

1. Terms:

By installing and using the Nonfollowers app (the "App") or visiting www.nonfollowers.com (the "Site"), you are agreeing to be bound by these Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this app. The materials contained in this app are protected by applicable copyright and trademark laws.

2. Site Terms of Use Modifications:

Nonfollowers may revise these terms of use for its app or the Site at any time, with reasonable notice posted on the Site or within the App. By using the Nonfollowers app (the "App") or visiting www.nonfollowers.com (the "Site"), you are agreeing to be bound by the then-current version of these Terms and Conditions of Use.

3. Service:

Nonfollowers provides services to analyze user-exported data from Instagram.

4. User Conduct:

You agree not to use the Nonfollowers services for any illegal activities or for any other purpose that is not permitted by these Terms and Conditions of Use. In particular, you agree not to: (a) access the App through any automated means, bots, or scrapers; (b) reverse-engineer, decompile, or disassemble any part of the App; or (c) use the App in any manner that violates Instagram's or Meta's Terms of Service.

5. Fees & Payments:

Certain services require payment. Subscription fees are charged according to the plan you select. Subscriptions automatically renew at the end of each billing period at the then-current price unless you cancel at least 24 hours before the end of the current period. Payments are processed by Apple or Google and charged to your App Store or Google Play account at confirmation of purchase. Nonfollowers reserves the right to change the prices for its services at any time. Any subscription fee change will become effective at the end of the then-current subscription period.

6. Refunds:

Refunds for purchases made through the Apple App Store or Google Play are subject to those platforms' refund policies and are processed by Apple or Google directly. Nonfollowers does not control or process these refunds. Where applicable, statutory consumer rights (such as the EU 14-day right of withdrawal for digital content) remain unaffected.

Refunds for purchases made through the website are processed by Stripe, our third-party payment processor. To request a refund for a website purchase, please contact us directly and we will review your request in accordance with applicable laws and our refund policy. Where applicable, statutory consumer rights (such as the EU 14-day right of withdrawal for digital content) remain unaffected.

7. Subscription Cancellations:

You may cancel your subscription renewal at any time through your account store settings (Google Play Store or Apple App Store). You will not receive a refund for the current period, and your access to the service will continue until the end of the current period.

8. Liability:

The App and the website are provided "as is" and "as available," without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. To the maximum extent permitted by law, Nonfollowers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App. Nonfollowers' total aggregate liability shall not exceed the amount you paid to Nonfollowers in the twelve (12) months preceding the claim. Nothing in these Terms limits any liability that cannot be excluded or limited under applicable law.

9. Intellectual Property:

Nonfollowers owns all proprietary rights in our platform. Unauthorized use of our service may result in legal action(s).

10. Disclaimer of Affiliation:

Nonfollowers is not affiliated with, endorsed by, or sponsored by Instagram, Meta Platforms, Inc., or any of its subsidiaries. All Instagram and Meta trademarks, logos, and brand names are the property of Meta Platforms, Inc.

11. Governing Law:

These Terms and Conditions of Use shall be governed by and construed in accordance with applicable law, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms shall be resolved in the competent courts of the applicable jurisdiction.

12. Severability:

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

13. Contact:

If you have questions or concerns regarding these Terms and Conditions of Use, please contact us through the Contact form or by email at hello@nonfollowers.com.